Most websites still
lose the people who ask.

What it actually is

WayChat is an AI chat and voice agent that sits on your existing website. You give it your address, it reads your pages — products, prices, delivery, policies, opening hours — and from then on it answers visitors from your content rather than from the open internet.

It does not stop at answering. It shows the right product at the right price, takes the payment through your own gateway, books the appointment into your calendar, and writes the lead down with the whole transcript attached. One script tag, no code, no plugin to maintain.

Why we built it this way

Two things decided the shape of this product:

It should answer from your words, not guess. A bot that invents a delivery time or a refund policy costs you more than no bot at all. So the agent is grounded in pages you wrote, plus the custom Q&A you add — and when it genuinely does not know, it says so and takes the lead instead of making something up.

Answering is only half the job. Anyone can ship a chat window. The useful part is what happens next: the price quoted, the payment taken, the slot booked, the lead written down where you will actually see it. That is why payments and bookings are in the product rather than on a roadmap.

Who it is for

• Small and mid-sized businesses with a website that already gets visitors
• Online stores where people ask about price, stock and delivery before they buy
• Appointment businesses — clinics, salons, consultants — where a missed enquiry is a missed booking
• Anyone whose enquiries arrive outside office hours, in several languages, or faster than a human can answer

Who it is not for

Being straight about this saves everyone time:

• If your site has no traffic yet, this will not create any. Fix that first.
• If nothing about your business is written down anywhere, the agent has nothing to learn from. You can add custom Q&A, but that is work you have to do.
• If you need a full enterprise helpdesk — ticket SLAs, agent rotas, workforce management — this is not that. It answers your website visitors and hands you the leads.

How we make money

One subscription, 7 days free first, $29 a month after that. No per-seat pricing, no per-message metering, no setup fee, no commission on anything a visitor pays you. Payments go straight into your Stripe, PayPal, Square or Authorize.Net account — we never sit between you and your money.

Full detail is on the pricing page.

Your data

Your pages, conversations and leads are yours. We do not sell them, and we do not hand them to anyone else to train on. The privacy policy sets out exactly what is stored, which third parties are involved in generating a reply, and how to get it all deleted.